Date: August 14, 2017, Author: Lee Kwet Ngiap, Source: Straits Times Forum

Title: Encourage more private home owners to speak out

http://www.straitstimes.com/forum/letters-in-print/encourage-more-private-home-owners-to-speak-out

Brief: This letter to the editor agrees with the August 5 letter to the editor from Paul Chan Hoi Poh pointing out that the requirements to file a complaint with the STB should be lowered.  The author encourages more owners to participate in residential management issues.